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Domain is owned by a different organization

Aug 16, 2026, 01:00Last activity 2 weeks ago

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ValenLollaGalvanOriginal post

Web Developer

Aug 16, 2026, 00:09

Hi Appwrite team,

I'm trying to add my custom domain futlive9.com to my project, but I'm getting the error: "Domain is owned by a different organization."

Context: this domain was previously connected to an Appwrite project that belonged to a different person/organization (not mine). That organization has already deleted the project on their end, and I am the actual owner of the domain (I have full control over the DNS on Namecheap). I now have my own Appwrite project, connected to my own GitHub repository, but I can't add the domain because it's still locked to the previous organization.

details:
Current email account appwrite: valentinlollagalvan@hotmail.com
Current project ID: 6a4fe6f000245564eb38
Current site ID: futlive9.com
Previous project ID: 691b54d0000e5c62c2a2
Previous email account appwrite: giuseppeconcas@gmail.com

Domain in conflict: futlive9.com

Could you please verify and manually release the domain so I can add it to my organization? I can provide proof that I control the domain's DNS if needed (for example, by adding a verification TXT record).

Thanks in advance!

Summary

Domain **futlive9.com** is locked to a previous organization's Appwrite project. The user, as the current owner of the domain, is unable to add it to their own Appwrite project despite having control over DNS settings. They request manual verification and release of the domain by the Appwrite team to resolve the issue.

Domain is owned by a different organization

Need support?_