ResolvedSelf HostedSites

[SOLVED] After 1.8.0 no Screenshots of Sites

Nov 21, 2025, 20:00Last activity 9 months ago

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ponguta_Original post

Rank 3: Container

Nov 21, 2025, 19:45

Hello, I'm facing this bug. When I deploy it works properly but screenshots are not displayed. If I open the image this is the result:

URL: https://appw.xxxx.com/v1/storage/buckets/screenshots/files/6920be9b8e12b878c70b/preview?width=1024&height=576&output=webp&project=console

Response: {"message":"Server Error","code":500,"type":"general_unknown","version":"1.8.0"}

Summary

After updating to version 1.8.0, screenshots of sites were not working. The issue was due to a missing package causing image conversion failure. To solve it, uninstall 'imagemagick-dev' using `apk del imagemagick-dev` inside the appwrite container, then reinstall it with `apk add imagemagick-dev`. This resolves the problem. Happy Appwriting! <:appwritepeepo:1156975874852270110> <:appwriterocket:823996226894692403>

Nov 21, 2025, 20:37

There's a new container for it. Maybe you didn't added it or it's not running?

ponguta_

Rank 3: Container

Nov 21, 2025, 20:38

Do you know whats its name?

Nov 21, 2025, 20:40

appwrite-browser

The version is 0.2.4

ponguta_

Rank 3: Container

Nov 21, 2025, 20:42

Seems like it is working:

79b8421a1b1f appwrite/browser:0.2.4 "docker-entrypoint.s…" 3 hours ago Up 3 hours appwrite-browser

Nov 21, 2025, 20:42

What are the logs for it?

Nov 21, 2025, 20:43

You can check them with docker compose logs appwrite-browser

ponguta_

Rank 3: Container

Nov 21, 2025, 20:43

Bash

root@appwrite-ubuntu-d:~/appwrite# docker logs -f 79b8421a1b1f

> appwrite-browser@0.1.0 start /app
> node src/index.js

Chromium starting...
Chromium started!
Server running on port http://0.0.0.0:3000

Nov 21, 2025, 20:44

Interesting. Did you upgrade by manually modifying the docker-compose.yml file? Or with the provided script?

Nov 21, 2025, 20:44

What are the latest logs for the appwrite container?

ponguta_

Rank 3: Container

Nov 21, 2025, 20:45

Following the docs on website, you know

ponguta_

Rank 3: Container

Nov 21, 2025, 20:45

Look:

appwrite  | sh: cwebp: not found
appwrite  | [Error] Timestamp: 2025-11-21T19:39:22+00:00
appwrite  | [Error] Method: GET
appwrite  | [Error] URL: /v1/storage/buckets/:bucketId/files/:fileId/preview
appwrite  | [Error] Type: Exception
appwrite  | [Error] Message: Image conversion failed
appwrite  | [Error] File: /usr/src/code/vendor/utopia-php/image/src/Image/Image.php
appwrite  | [Error] Line: 489
appwrite  | sh: cwebp: not found
appwrite  | [Error] Timestamp: 2025-11-21T19:40:37+00:00
appwrite  | [Error] Method: GET
appwrite  | [Error] URL: /v1/storage/buckets/:bucketId/files/:fileId/preview
appwrite  | [Error] Type: Exception
appwrite  | [Error] Message: Image conversion failed
appwrite  | [Error] File: /usr/src/code/vendor/utopia-php/image/src/Image/Image.php
appwrite  | [Error] Line: 489
appwrite  | sh: cwebp: not found
appwrite  | [Error] Timestamp: 2025-11-21T19:40:39+00:00
appwrite  | [Error] Method: GET
appwrite  | [Error] URL: /v1/storage/buckets/:bucketId/files/:fileId/preview
appwrite  | [Error] Type: Exception
appwrite  | [Error] Message: Image conversion failed
appwrite  | [Error] File: /usr/src/code/vendor/utopia-php/image/src/Image/Image.php
appwrite  | [Error] Line: 489

ponguta_

Rank 3: Container

Nov 21, 2025, 20:45

I think thats the problem. But how to fix it jaja

Nov 21, 2025, 20:46

Yes, that's the issue

ponguta_

Rank 3: Container

Nov 21, 2025, 20:47

Oh I think i found the related issue: https://github.com/appwrite/appwrite/issues/10699#issuecomment-3448921364

Nov 21, 2025, 20:48

Try to enter into the appwrite container shell with:
docker exec -it appwrite sh